SecureFlow AI respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, disclose and protect your information.
This Privacy Policy applies to SecureFlow AI and explains how we handle personal information collected through our website, enquiries, consultations and business interactions.
SecureFlow AI aims to manage personal information responsibly and in accordance with applicable privacy obligations, including the Australian Privacy Principles under the Privacy Act 1988 (Cth), where applicable.
We may collect different types of information depending on how you interact with our website and services.
Information you provide directly, such as your name, email address, phone number and business details.
Information such as browser type, device information, IP address and website usage data may be collected for security and improvement purposes.
Information about your business, workflows and requirements when discussing AI automation services.
We collect personal information through different interactions with our website and services.
We may use personal information for purposes related to providing our services, improving our website and communicating with you.
We use your contact details to respond to questions, consultation requests and service enquiries.
Information may be used to understand your business requirements and deliver AI automation consulting services.
We may use information to improve website performance, user experience and our service offerings.
Our website may use cookies and similar technologies to improve user experience, understand website usage and maintain security.
Cookies are small text files stored on your device that help websites remember information about your visit.
You may control cookies through your browser settings. Disabling cookies may affect some website functionality.
SecureFlow AI may use third-party technology providers to support website operations, communication, analytics, hosting and service delivery.
Where AI technologies or automation platforms are used during service delivery, we consider appropriate controls around information access, security and responsible use.
Information may be processed using reputable cloud service providers required for business operations.
Website analytics tools may help us understand visitor behaviour and improve our website.
Where applicable, AI tools are selected and configured with consideration for privacy and security requirements.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Access to information is limited to people and systems that require it for legitimate business purposes.
We consider appropriate technical and organisational measures when handling business and personal information.
Information is retained only for as long as reasonably required for the purpose it was collected.
We do not sell personal information. We may disclose information where necessary to provide services, operate our business or comply with legal obligations.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details provided below. We will take reasonable steps to verify your identity before providing access or making corrections.
If you believe SecureFlow AI has not handled your personal information appropriately, you may contact us with details of your concern.
We will review your complaint, investigate the issue and provide a response within a reasonable timeframe.
Contact us with your concern and any relevant details about the issue.
We will assess the matter and determine appropriate actions.
We will provide an outcome and explain any steps taken.
If you are not satisfied with our response, you may contact the :contentReference[oaicite:0]{index=0} (OAIC) for further information about privacy complaint processes.
Some technology providers used for website hosting, analytics, communications or software services may process information outside Australia.
Where third-party providers are used, we consider their security practices, privacy controls and suitability for supporting our business operations.
By using our website or engaging our services, you acknowledge that some service providers may operate internationally.
SecureFlow AI services are intended for businesses and professionals. We do not knowingly collect personal information from children without appropriate consent.
If you believe information from a child has been collected unintentionally, please contact us and we will take reasonable steps to address the matter.
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.
The latest version will always be published on this page with the updated effective date.
If you have questions about this Privacy Policy or how we handle personal information, please contact SecureFlow AI.
hello@secureflow.ai
Australia-wide services
Responsible handling of business information